britelite hydroponics Postage Information
Please bear with us while we get the courier rates set up in our new store. We are currently updating our products and delivery zones for the new shipping system so some postage rates may not be correct when generated by the shopping cart. We reserve the right to manually adjust the postage amount when we have received your order if it is not correct. We will of course contact you before doing this to check all is ok.
If you provide your mobile number with your delivery details, our courier will text you to advise when your package will arrive with a one hour delivery window.
Most of our products are quite bulky so we send them by Courier. If you are ordering a small item and the postage seems high, get in touch and we'll see what we can can do. Liquids are unfortunately subject to certain restrictions and cannot be sent via Royal Mail, we apologise for that.
We offer weight based shipping to the following zones at the rates indicated
- UK Mainland, Highlands and Islands Delivery
- UK Mainland 1 Day Delivery up to 5kgs £6.95
- UK Mainland 1 Day Delivery up to 10kgs £9.00
- UK Mainland 1 Day Delivery up to 15kgs £10.40
- UK Mainland 1 Day Delivery up to 20kgs £11.80
- UK Mainland 1 Day Delivery up to 25kgs £13.20
- UK Mainland 1 Day Delivery up to 30kgs £14.60
- UK Mainland 1 Day Delivery up to 50kgs £43.00
- UK Mainland 1 Day Delivery up to 100kgs £75.00
- UK Highlands and Islands 2 Day Delivery up to 10kgs £14.00
- UK Highlands and Islands 2 Day Delivery up to 15kgs £17.25
- UK Highlands and Islands 2 Day Delivery up to 20kgs £20.50
- UK Highlands and Islands 2 Day Delivery up to 25kgs £23.75
- UK Highlands and Islands 2 Day Delivery up to 30kgs £27.00
- EU 2-5 day Delivery - rates vary according to destination country...
- Zone 1 = Belgium, France, Germany, Holland, Ireland, Luxembourg = 2 days
- EU Zone 1 up to 30kgs £18.00
- Zone 2 = Austria, Denmark = 3 days
- EU Zone 2 up to 30kgs £18.00
- Zone 2a (incurs £25 customs charge) = Liechtenstein, Switzerland = 3 days
- EU Zone 2a up to 30kgs £43.00
- Zone 3 = Czech Republic, Italy, Slovakia, Spain = 3-4 days
- EU Zone 3 up to 30kgs £18.00
- Zone 4 = Estonia, Finland, Hungary, Poland, Portugal, Slovenia, Sweden = 4-5 days
- EU Zone 4 up to 30kgs £28.00
- Zone 5 = Bulgaria, Greece (incl Islands, up to 8 days), Latvia, Lithuania, Romania = 4-8 days
- EU Zone 5 up to 30kgs £40.00
- EU Zone 5 each additional 5kgs (up to 30kgs) +£17
- Zone 5a (incurs £25 customs charge) = Bosnia-Herzegovina, Croatia, Iceland, Norway, Serbia = 4-8 days
- EU Zone 5a up to 30kgs £65.00
- Rest of World 5 day Shipping - rates to follow
britelite hydroponics Returns Information
We are happy to accept returns within 14 days as per the UK Distance Selling Regulations. Items must be returned sealed/unopened to be eligible for a refund.
We are happy to accept returns on faulty items, once received by us and confirmed to be faulty, we will issue a full refund including your return postage costs.
Please get in touch via the Contact page if you have anything that needs to be returned and we will let you know the procedure to follow.